PROCESSING & SHIPPING POLICY

DUE TO COVID-19 : THERE MAYBE SLIGHT SHIPPING DELAYS 

 At Sweetfixx, Our goal is to offer you the best shipping options no matter where you live.  

 PROCESSING TIME: 

Standard orders take 14 calendar days to process due to item being handmade. 

Local Hand Delivery by Sweetfixx Employee:

We currently offer delivery to St. Louis and surrounding areas. 

Delivery windows are Monday - Saturday between 12pm - 5pm.  Due to the high volume of orders, we cannot guarantee a specific time. However, we do provide ample notice when we are on our way with your order, so please be sure to provide us with the best contact number. 

 

Standard Domestic Shipping

Orders only ship Monday - Wednesday via UPS.

For Standard Domestic Shipping, Once your order has been shipped, you will receive an email with your tracking number to monitor your shipment. Once you have the tracking number please allow 24 hrs for it to enter the carrier’s system and update; once the tracking is updated you will have step by step knowledge to the status of your package. 

We strive to uphold the highest levels of quality customer service. It is our ultimate goal at Sweetfixx to create life-long customers and we will do everything in our power to ensure that your experience with us is one that makes you want to shop with us again and again!

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	1 - 3 Business days

Max delivery time – 3 business days.

*This doesn’t include our 14 calendar day processing time.

 *Delay may occur due to COVID-19